TERMS AND CONDITIONS

All communications regarding tours and travel services should be addressed to M/s. Taj Agra Tours.

Booking and Payment:

Day Tours: Bookings are confirmed with a 20% deposit.
Multi-Day Tours with Hotel Accommodation: Bookings are confirmed with a 50% deposit.
Final Payment: The remaining balance is due 15 days before the service starts; for bookings made within 15 days of the service date, full payment is required at the time of booking, or as advised at the time of confirmation.
Peak Season: Certain peak-season bookings may require different payment terms, which will be communicated at the time of booking.

Payment Options:

Credit/Debit Card (3% bank charge).
Bank Transfer.
Payments must be free of deductions or taxes; bank charges are the payer's responsibility.

Cancellation Policy:

30+ days before arrival: Free cancellation.
29-15 days: 10% fee.
14-7 days: 25% fee.
6-2 days: 50% fee.
2 days or less/no-show: No refund.

Refunds:

Processed within 1-2 weeks after applicable deductions.

Mandatory Identification:

Foreign Nationals: Passport + Visa.
NRIs: Passport copy.
OCI/PIO Holders: Passport + OCI/PIO card.
Indian Nationals: Driving License, Voter ID, or Passport.

Arrival & Departure Policy:

Check-in: 12:00-15:00. Early check-in requires prior night booking.
Check-out: 10:00-12:00. Late check-out is subject to availability and extra charges.

Vehicle Usage:

Additional vehicle usage beyond the itinerary incurs extra charges.

Liabilities and Limitations:

Taj Agra Tours acts as an agent for service providers and is not liable for delays, changes, or cancellations due to external factors (e.g., weather, government actions).
Rates may change due to supplier adjustments (e.g., fuel costs, taxes).
Clients are responsible for personal property and safety. Travel insurance is recommended.

Force Majeure:

Taj Agra Tours is not liable for disruptions caused by events beyond its control (e.g., wars, natural disasters, pandemics). Pre-event obligations remain unaffected.

Jurisdiction:

All disputes are subject to jurisdiction of Agra, Uttar Pradesh, India.

For inquiries or to report suspicious activity, contact infotajagratours@gmail.com.